All Woosim products are covered by a one year warranty.
Woosim Systems Inc. will test the product according to the description of the problem listed on the
RMA(Return Merchandise Authorization) request form or in the email. After Woosim’s evaluation,
Warranty or Out-of-Warranty status will be determined. If the description of the problem is the same as listed
on the RMA request form or in the email, the product will be repaired under warranty at no charge and shipped
back to the customer. If the description of the problem is different from the problem listed, or damaged from delivery,
we will contact the customer. After Woosim’s evaluation, the customer shall be notified of the repair cost.
If the customer desires an expedited method of return, the product will be shipped collect on delivery.